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General Information

 Late Departure

Our staff work long hours and have their personal commitment. We kindly request that all parents observe the departure time of 7.00 pm from Monday to Friday.

 

 Absence from School

Parents are to inform the centre before 9.00 am should your child be absent for the day. Monthly fee is still payable during long period of absence due to illness or holiday.

 

 Withdrawal

All withdrawals are to be made by writing and submitted to the centre before the 1st of the month. Failing to do so, the deposit will be forfeited. All withdrawals will take effect on the last day of the current month. 

 

 Termination of Services

The Learning Harbour values her staff and wards, and has a responsibility to protect them. We reserves the right to terminate Student Care services to any child in exceptional circumstances, such as verbal abuse, physical endangerment, recalcitrant actions, or being caught in a misdemeanant act like theft or vandalism, upon giving a written notice to the parents or guardians. All withdrawals will take effect on the last day of the current month. 

 

 Change of Type of Programme

A one-month notice period is to be given to centre should a change of programme is desired, e.g. from half day to full day programme.

 

 Celebration of a Special Event

We welcome children to hold their special events in the centre as it gives us the opportunity to share their joy. Special arrangement can be made in advance and we will strive to support the parents in every way in the preparation of such events. Parents are to provide disposable utensils if food is to be served at these events.

 

 Educational Trips

These trips are organised with a specific educational theme in mind. While we hope students who join the trips will enjoy them; these are also good opportunities to educate them, as students learn better in relax and enjoyable environment. Regular trips will be organised and all pertaining details, regarding expenses together with the consent form will be given to parents well in advance. Although all children are encouraged to participate in such activities, alternative care will be provided to those who choose to give them a miss. Safety of children is our top priority during these trips and we take every measure to maintain that. However, the centre will not be responsible for any accidental injuries sustained during these trips.

 

 Confidentiality

Please be assured that all personal information given to the centre will be treated with strictest confidence. It will not be divulged to anyone other than relevant authorities for administrative purposes.

 

 Disclaimer 

While every effort is made by The Learning Harbour to promote the students’ academic and developmental progress, happiness and safety, The Learning Harbour and its staff cannot and will not be held responsible or liable for any lack of progress and/or harm or injury experienced by its students; within or without its premises, before, during or after any sessions. 

The Learning Harbour shall be permitted to use its students’ profiles, photos and results for marketing and internal management purposes, with all rights reserved. 

 

 

 

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